Tech Support

MedRx Technical

Our experienced tech support team is available Monday through Friday 9 am – 5 pm EST

Call (888) 392-1234 Or (727) 584-9600

Technical Support Email:

Prior to connecting call 888-392-1234 In most instances we’ll share your computer screen walking you through the steps to resolve your issue

Remote Support with Team Viewer click here

Software Updates click here

If you are missing your Word Lists after updating your AVANT Software Click Here

Download ISTS and ICRA Audio Samples

Download Sound Sensations Audio Samples

Download Rainbow Passage Audio Samples


If you see this warning screen “Cannot detect hardware. Running in view-only mode”. Click here to Watch Video -Video applies to: A2D, A2D+, “Stealth” Audiometer, REM, REM+ and the REMsp

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